For block and estate managers and residential managing agents who want resident management company directors, RTM companies and freeholders to find them on Google, and to still be on the shortlist when the vote comes round. Local SEO and Google Business Profile work is paid on results: there is nothing to pay upfront, and you pay nothing until the results we agree with you in writing, before we start, have been met.
+121%more clicks a day from Google: 16 a day when the work began, 35 a day in October
“We’ve seen our online presence increase massively.”
Hastings, Protocol HealthcareHome care and healthcare staffing, not property, Edgware, London
15 to 31 July against 1 to 18 October 2026. Source: Google Search Console.
Read the full storyWe don't yet have block management figures worth showing, so these come from three clients in other sectors whose buyers also research carefully before they get in touch. Each figure is from Google's own data, and the window is printed with it.
+160%
more clicks from Google search, 176 to 458 a month
“Our online presence has increased massively. I would recommend him 100%.”
Matt, ColourHausSpraying kitchens, doors and uPVC, Leeds
June to September 2026. Source: Google Search Console.
Read the full story+123%
more clicks from Google search, 115 to 257 a month
“Before, I struggled to find customers.”
George, GS RenovationRSJ and renovations, London
July to September 2026. Source: Google Search Console.
Read the full storyNone of these three is a managing agent. Our block management client is Plymouth Block Management, which manages blocks and estates from offices in Plymouth, Truro and Exeter. We look after its website. There is one complete month of Google data so far, September 2026, which is too little to compare, so we show no figure for it.
Mostly people who already have one and want a better one. A new block needs an agent once; an existing block can change agent whenever its directors run out of patience. That makes your buyer a small committee, usually unpaid leaseholders sitting as directors of a resident management company (RMC) or a right to manage (RTM) company, plus the freeholders and developers who appoint agents directly.
They rarely type the phrase you'd expect. "Change managing agent" gets about 10 searches a month in the UK. "Block management" gets about 1,600, "block management london" 720, "block management company" 390 and "right to manage" 880. In other words, a dissatisfied director searches for the service and the place, or for the legal route out. (These counts are averages across the twelve months to September 2026, taken from Google Ads Keyword Planner for the UK.)
Volunteers with day jobs, reading at the kitchen table after a bad service charge demand. They want plain answers on fees, handover and who picks up the phone, and they will share your page with the rest of the board before anyone calls.
A developer handing over a finished scheme, or an investor freeholder with blocks in several towns. They compare agents on systems, reporting and building safety competence, and they tend to appoint for whole portfolios at once.
One unhappy leaseholder can't sack the agent alone, but they research the options and take a name to the next AGM. A clear page on how switching works, or on the right to manage, is often what gets your firm mentioned.
Owners who want their own flats let and looked after. If you run lettings management too, it needs its own page. Sales and lettings agencies are a different market with different searches, covered on our estate agent SEO page.
Because nobody decides alone. The directors have to agree, the management agreement usually has a notice period to run down, and an RTM claim has its own statutory steps before an RTM company can take over and appoint an agent of its own choosing (GOV.UK). The first search and the signed agreement can be a long way apart.
So your site has to work on the third visit as well as the first. A director who found you in spring may come back after the year-end accounts, then send the link to four colleagues. The pages that keep you on the list answer the questions a board asks before it invites anyone to pitch.
Because the people most likely to post are leaseholders who have just opened a higher service charge demand, while the directors who chose you rarely think to post at all. On 21 October 2026 we ran a search for "block management company" set in Bristol. Of the three firms in Google's map results, one was rated 1.7 from 11 reviews, one 3.5 from 11 and one had no reviews.
The fix is volume and fairness. A simple request to every customer, directors and leaseholders alike, slowly changes what the average says. It has to be everyone: Google's policy forbids businesses to "selectively solicit positive reviews from customers" (Google). A review link in the annual newsletter and the email footer of every property manager is a sensible start.
Replies matter more here than in most trades, because a director reads them as a preview of how you'd treat their building. Answer every one, keep to facts, and never discuss one leaseholder's account or arrears in public. Replying to a bad review
That you meet the rules and the standards a careful board will check. Name them, link them, and put them where a skim reader will see them, not only in the footer.
Since 1 October 2014, property managers in England have been legally required to join a redress scheme approved by government (GOV.UK). The approved schemes are The Property Ombudsman and the Property Redress Scheme (GOV.UK). Say which one, with your membership number.
The 4th edition of the RICS Service Charge Residential Management Code, approved by the Secretary of State, has applied to residential leasehold in England since 7 April 2026 (RICS). A page on how you follow it answers questions before they're asked.
TPI was formed in 2022 when ARMA and IRPM merged, and it is the professional body for residential property managers (TPI). Directors still search for the old ARMA name, so if you're a member firm, say so, and list your managers' qualifications.
A board is appointing a person as much as a firm. Photos, names, qualifications and the buildings each manager looks after do more for an enquiry than another stock photo of a glass atrium.
Every change in the law sends leaseholders and directors to Google, and the agent with a clear, correct answer is the one they remember. Most of the Leasehold and Freehold Reform Act 2024 still waits on regulations. In England, the right to manage changes came into force on 3 March 2025: buildings with up to 50% non-residential floor space can now qualify, and an RTM company is generally no longer liable for the landlord's costs of its claim (legislation.gov.uk).
The service charge transparency rules in Part 4, including a standard annual report and new demand forms, were consulted on in 2025 and the government responded on 15 July 2026 (GOV.UK). The Property Institute expects the regulations later in 2026, with leaseholders seeing changes during 2027 (TPI).
Regulation of agents is coming too. On 29 September 2026 the government said it intends to introduce independent regulation of property agents, with a licence and appropriate qualifications required to operate, but it gave no date (GOV.UK). A plain page on what that means for the blocks you manage is the kind of answer AI search tools quote, too. Getting quoted by AI search
The same local SEO groundwork as any firm, aimed at a committee rather than a caller in a hurry. The free analysis comes first, so you know where you stand before anything is agreed.
Local SEO and Google Business Profile work is paid on results. There is nothing to pay upfront: you pay nothing until the results we agree with you in writing, before we start, have been met.
Websites, ads and social media are quoted separately after the free analysis. How pay on results works
Tell us your trade and area. We record a short video of where you rank, who is above you and what would have to change. It is yours to keep.
If your market is not winnable, we say so. If it is, we agree in writing what a result is and how it is measured, before anything starts.
Your Google Business Profile, the pages that need to rank, citations and reviews. One business per trade per area, so never your rival as well.
Clicks, calls and where you show up, in your own portal, straight from Google. You pay once the agreed results are met.
There's no published fee. It turns on how many offices you run and how contested your towns are, and the free analysis shows both. Local SEO and Google Business Profile work is paid on results: there is nothing to pay upfront, and nothing until the results we agree with you in writing, before we start, have been met. After the target is hit, the fee is monthly and there is no fixed term, so the board can end it whenever it chooses. Walk away before the target is reached and no invoice follows. Website builds and paid ads are priced on their own. How pay on results works
We won't name a date. Ranking pace depends on the agents around you, and a block's decision depends on its board, its notice period and its AGM, none of which we control. What you can watch is the part we can move: how often you're shown, the clicks and the profile calls, in your portal every month.
Not one that competes with you. We take one managing agent per area. For a firm covering a whole region, settle what counts as your patch before you sign. If a rival there is already a client, we can't take you on, and we'll say so plainly.
It can change the balance. If your site's busiest pages are the leaseholder portal and the complaints form, Google sees a firm that manages buildings, not one that wins them. Pages written for directors and freeholders, with a separate enquiry route for new instructions, bring in a different kind of visitor.
Yes, but be honest on the page about what you are. Membership of a redress scheme is a legal requirement for property managers in England, so that belongs on the site whatever else you hold. Your qualifications, your buildings and your reviews then carry the rest.
Yes. We write from the primary sources, such as GOV.UK, legislation.gov.uk, RICS and TPI, and link them, because directors check. Where a measure isn't in force yet, the page should say so plainly and be revised once the regulations arrive.
In the towns near your office, often yes. Further out it gets harder, because Google weighs the distance from the searcher to the office behind your profile. A second profile is only allowed for an office your staff actually work from during its opening hours: Google's guidelines say a rented postal address the business doesn't operate from "isn't eligible for a Business Profile" (Google). For the outlying towns, pages showing the buildings you already manage there do the heavy lifting. Address or service area
Yes, the Google side works the same everywhere. The law doesn't. The RICS service charge code applies to residential leasehold in England, the redress scheme requirement covers property managers in England and Wales, and in Scotland the managers of shared parts are property factors, who must be on the Scottish Government's Property Factor Register. Pages for blocks in each nation need that nation's rules.
Tell us where your offices are and which kinds of building you want more of: blocks, estates, RTM companies or new-build handovers. Within two working days you'll get a recorded video, a few minutes long, showing who ranks for those searches in your towns, how their reviews and pages compare with yours, and which changes would lift your firm above them. It's yours to keep, client or not, and where a town isn't worth the effort, we'll tell you.